ABOUT US

Established in 1989, Nationwide Communications (NCL) is your Data & Voice services & support organization. We specialize in connectivity solutions, network design, pricing negotiations, project management,  infrastructure support, and 24x7x365 service management. NCL’s roots are heavily grounded in the BPO (Business Process Outsourcing) segment, as well as extensive experience in the Retail and Global Enterprise space.

The NCL Advantage

Your team is comprised of numerous data and voice experts with decades of experience designing and supporting all types of Data, Voice, Colocation, and *aaS infrastructures. Additional specialties are RFP design, Contract negotiations, project management, and customer retention. Your NCL team will continually find creative solutions for your business challenges and customer acquisitions. Whether it is a simple WAN design up through a global voice, data, and Colocation topology, your NCL team will provide creative and efficient solutions. This allows your IT team to be more proactive, keeping them focused on serving the needs of your business as well as enabling your company to secure more customers and earnings.

DESIGN

IT Professionals face many challenges. A few of those challenges are;

  • How to know which providers are the best candidates to bid on a project?
  • How to create a multi-vendor solution that will work seamlessly with complete survivability?
  • What are the best diversity options both domestically and globally?
  • What’s the path to the cloud from the current infrastructure?

Your NCL Design Team will have over 20 years of experience each designing network topologies just like yours. They are experts in bringing together multiple providers to create a single overall solution that will achieve your business goals. Another huge benefit you’ll be able to leverage is our vast knowledge of the capabilities and performance of most of the carriers around the world. Each vendor is not created equal. We’ll ensure design and capabilities match up exactly to your needs.

NEGOTIATIONS

The NCL team is well acclimated with the major domestic and global telecom providers. We utilize our vast experience to your benefit. By leveraging the millions of dollars of services we manage on a monthly basis, we know the rates your organization should be paying for the applicable products and services needed. Conversely, even if you have good pricing, it does not mean your business is protected from overcharges, penalties, or even worse…rate fluctuation down the road. We have negotiated thousands of contracts over the past 27+ years. Your NCL team will insert the best terms and conditions possible to protect your business.

PROJECT MANAGEMENT & POST INSTALLATION SUPPORT

The Project Management and Support Teams at NCL are “world class”. Our customers use us time and time again because of the heroic attention we give to this aspect of your infrastructure.  A good price or rate is great to have but without experts provisioning your services and attentive support teams managing your services after installation, the value of that good rate goes away fast. This is why we invest the majority of our labor dollars into Post-Sales Support personnel. Your NCL Support Team acts as a liaison between you and all of your underlying providers. A true one call support model. Literally speaking, NCL becomes an extension of your data & voice teams.

ESCALATION SUPPORT

Due to the high volume of products and services placed through NCL, our support team maintains high level contacts with all of the major providers. This enables NCL to quickly escalate any pertinent issues respective to your organization, and help assure an immediate resolve.

NO FEES EVER!!!

A truly unique differentiator is that NCL does not EVER charge a fee for network design, contract negotiations, provisioning, or post-sales support. Any and all subsidies for our services come directly from the providers we have certified as trusted. Utilizing this model, NCL can maximize your savings while still allowing for direct representation from our trusted provider.